Last Updated: March 2026
AVL Custom Homes ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website avlcustomhomes.ca or engage our services.
We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and applicable Ontario privacy laws.
We may collect personal information that you voluntarily provide to us when you:
Types of Data: This may include your name, email address, phone number, property address, and details about your renovation project.
We use the information we collect to:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet is 100% secure.
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners (e.g., subcontractors, financing partners like Financeit) only as necessary to provide the services you have requested, or when required by law.
Some service providers may be located outside of Canada (for example, in the United States). As a result, your personal information may be subject to the laws of those jurisdictions.
Our website may contain links to third-party websites (e.g., suppliers or manufacturers). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Condition reports and inspection records are prepared for the property owner (or authorized representative) only. We treat these reports as confidential and do not share them with third parties unless you instruct us to do so, or disclosure is required by law.
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. We may use analytics and performance tools (such as Google Analytics or Google Tag Manager) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. When information is no longer needed, it is securely deleted or anonymized.
You may request access to your personal information, ask for corrections, or withdraw consent where applicable. To make a request, contact us using the details below.
If you opt in to marketing communications, we may send updates about services or promotions. You can unsubscribe at any time by using the link in our emails or by contacting us directly. We follow Canada's Anti-Spam Legislation (CASL).
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or wish to exercise your rights to access or correct your personal data, please contact us:
AVL Custom Homes Inc.
Email: info [at] avlcustomhomes.ca
Phone: 647-466-6989
Address: 50 East Wilmot St, Richmond Hill, ON L4B 3Z3
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.